Zoosk wished a refreshing and practical assist dining table application that could getting implemented without difficulty. Zendesk Support given the best combination of power and you may simplicity.

Zoosk ‘s the world’s largest public relationship people, having entered fifty mil single people from 60 places because the beginning inside 2007.

Pages can access Zoosk’s internet dating experience in the organization’s website, social network software, cellular functions, and you can downloadable desktop application. The service comes in more than 20 dialects.

Zoosk makes online dating enjoyable and easy, while the team desires its help feel as a comparable means. Whenever people features questions regarding asking, memberships, otherwise web site keeps, the organization will perform immediately that have friendly, direct assistance. But up until now, Zoosk put unlock provider ticketing and email address solutions

“We had been a frequent business, having fun with hacked-to each other totally free units to help with our very own people,” said Eric Hallquist, Elderly Movie director out of Representative Functions. “As we grew when you look at the elegance and you will difficulty, i called for greater understanding of customer requests to make certain that we can most useful prioritize our service points.”

Zendesk Help empowered Zoosk’s representatives and you may doubled their yields

Zoosk need an internet support services who bring rich abilities, yet , could well be then followed quickly and easily. Zendesk Help provided the perfect blend of electricity and you will ease. Continue reading »